Frequently asked questions

We have some answers!

1How long will it take my order to arrive?
Standard parcel delivery takes 3-4 business days.
2My product seems firmer, softer, milder or stronger scented than previously. Why is that so?
It is possible to have a slight variance from batch to batch with handmade products. Our products are made by people not machinery. Please note that special care is taken when preparing your orders.
3Are your products safe to use on my child?
Our products are made from natural ingredients and are chemical free. They are gentle enough for the whole family, however always carry out a skin patch test first to check for allergies.